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⚠️ This service is not a substitute for specialized professional care. In emergencies or crises, call 999 immediately.

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October

ADHD Awareness Month

October is ADHD Awareness Month. Understanding starts with listening, and at Jisr you will find someone who understands and supports you. You are not alone.

Jisr · Mental Health Support Platform

You are not alone

A safe space for mental health support

Confidential, free, and non-judgmental — trained volunteers are here for you

🔒 Your data is completely private · 💚 Completely free · 🌍 Available to everyone

⚠️ This service is not a substitute for specialized professional care. In emergencies or crises, call 999 immediately.

27+

Sessions Completed

27+

Support Hours

18

Active Volunteers

153

Days of Operation

Media

Jisr Videos & Podcast

Awareness content and real stories from our community

My Experience with Depression: From Asking for Support to Giving It | Abdullah's Story with Jisr
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05:16
My Experience with Depression: From Asking for Support to Giving It | Abdullah's Story with Jisr
Abdullah (name changed) went through a hard time with depression and was afraid to talk even to the people closest to him. In this video, he shares how he found Jisr, how his support provider helped him take things one step at a time, and how he kept seeing his psychiatrist. Today, he has launched his first volunteer initiative for depression support groups and has led 3 support groups. Jisr offers free, confidential online psychological support with trained support providers, for adults 18+. Jisr is not an emergency service. In an emergency, call 999.
How many times have you said 'I'm fine' when you weren't? | Jisr: Free mental health support in Bahrain
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0:35
How many times have you said 'I'm fine' when you weren't? | Jisr: Free mental health support in Bahrain
"How many times have you said 'I'm fine' when you weren't? 💜 Sometimes, the distance between you and someone who will listen.. is closer than you think. Jisr: Free and confidential online mental health support in Bahrain, with trained support providers, for adults aged 18+. One-on-one sessions or support groups, in a safe space where you can speak without judgment. Book your free session: jisr.lifepulse.bh Jisr is a program by the Life Pulse volunteer team under the 'We Hear You' project. Jisr is not an emergency service. In emergencies, call 999.
Launch ceremony of the Jisr platform for free psychological support in Bahrain | Full report
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04:26
Launch ceremony of the Jisr platform for free psychological support in Bahrain | Full report
Jisr is a free, confidential, online psychological first aid and support service in Bahrain, offered by trained Bahraini volunteers of Life Pulse Team to anyone aged 18+. It is a first step that supports, and does not replace, specialist mental health services. This video covers the official launch ceremony of the Jisr platform, part of Life Pulse Team's "Nasmaak" (We Hear You) project, in partnership with Lazem Holding Group, which trained the support providers, and with support from the National Civil Protection Platform, Skype Medical and KIMS Bahrain. Book a free session: https://jisr.lifepulse.bh Jisr is not an emergency service. In an emergency, call 999. Instagram: @jisrbh | TikTok: @jisrbahrain Life Pulse Team: https://lifepulse.bh #Jisr #MentalHealth #Bahrain
About us

A Bridge to a Better Life

Jisr is a free mental health support line run by trained volunteers, aimed at providing emotional and psychological support to individuals going through difficult times. We believe every person deserves to be heard without judgment or condition.

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Completely Free

No fees, no subscriptions — mental health support is a right for everyone, not a privilege for those who can afford it.

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Fully Confidential

Everything you share stays between us. Privacy is not optional — it is a core pillar.

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Available to All

No insurance, referral, or long wait needed. We are here right now.

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Our Vision

A world where no one faces their mental health struggles alone — a community that embraces each other and offers help without restriction or condition.

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Our Mission

To provide humane, free psychological support through trained volunteers, and to break the stigma associated with mental health in our communities.

Our Values

What drives us?

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Empathy

We listen with an open heart and a mind free from judgment

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Confidentiality

What is said here stays here — without exception

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Accessibility

We strive to remove every barrier to seeking help

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Integrity

Full transparency in everything we offer

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Empowerment

We build capacity, not dependency

How it works

Three Simple Steps 🚀

1
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Choose a Mental Health Mental Health Support Provider

Browse our list of trained volunteers and choose who fits your needs.

2
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Book your appointment

Pick a time that works for you from available slots — easy and quick.

3
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Start your journey

Join the video session and begin your recovery journey one step at a time.

Our Team

Meet our volunteers 💚

Trained volunteers who believe everyone deserves support

Afnan Zuhair Masaool

Afnan Zuhair Masaool

Clinical Psychology

تمتلك أفنان زهير مسئول خبرة متعددة الجوانب في مجال الصحة النفسية، تجمع بين الرعاية المباشرة، والدعم النفسي والاجتماعي، والبحث العلمي، اكتسبتها من خلال تجربتها العملية في المملكة المتحدة. لديها خبرة في تقديم الدعم للأفراد ذوي الاحتياجات المختلفة، بما في ذلك الأشخاص الذين يعانون من القلق واضطرابات الصحة النفسية والخرف، مع مراعاة احتياجاتهم الفردية والنفسية. كما سبق لها تقديم جلسات دعم نفسي غير رسمية، أتيحت لها من خلالها فرصة الاستماع إلى تجارب الآخرين ومساعدتهم على التعبير عن مشاعرهم والتعامل مع تحدياتهم. ومن خلال تجربتها العملية في المملكة المتحدة، اكتسبت خبرة في التعامل مع أفراد من خلفيات ثقافية واجتماعية متنوعة، بمن فيهم أشخاص مرّوا بظروف إنسانية وانتقالية مختلفة، مما عزز قدرتها على فهم التجارب الإنسانية المتنوعة وتقديم الدعم بمراعاة الاختلافات الثقافية والفردية. بالإضافة إلى ذلك، تمتلك خبرة في الترجمة الفورية خلال التقييمات والاستشارات والجلسات النفسية والطبية، مما ساهم في تعزيز مهاراتها في التواصل مع المستفيدين والمختصين حول الموضوعات الحساسة. وعلى الصعيد البحثي، أجرت دراسة حول العلاقة بين القلق والإنتاجية لدى البالغين، وشاركت في مشروع بحثي لتطوير أداة لقياس تمويه سمات التوحد. وتسعى من خلال مشاركتها في الإسعاف النفسي إلى توظيف هذه الخبرات لتقديم دعم مسؤول ومراعٍ للفروق الفردية والثقافية، قائم على الإنصات الفعّال والتفهّم دون أحكام، واحترام احتياجات كل مستفيد وخصوصيته.

Dr. Fatema Marhoon

Dr. Fatema Marhoon

Guidance on Autism Diagnosis and Early Intervention, family and Educational Support Guidance for individuals with Disabilities and Autism Spectrum Disorder, and Genetic Counseling.

ناشطة في مجال التوحد والإعاقات الخفية، عضو إداري بجمعية التوحديين البحرينية ورئيس اللجنة التثقيفية. طبيب بمركز الجينوم الوطني بوزارة الصحة البحرينية. متحدث TEDx، وحاصلة على جائزة امرأة العام عن قطاع الصحة WOTY Award 2024، وجائزة سمو الشيخ ناصر بن حمد آل خليفة في يوم الشباب البحريني 2025 عن المتطوع الإستثنائي. محاضر عن التوحد والإعاقات الخفية محلياً وإقليمياً. أم لطفل رائع مصاب باضطراب طيف التوحد، أقدم الإرشاد فيما يتعلق بأمور التوحد عند الأطفال واليافعين والشباب، مع خبرة تراكمية منذ عام 2018 في الإرشاد الوالدي، حاصلة على دبلوم عالي في التوعية بالتوحد و دبلوم التعليم الخاص والاحتياجات الخاصة ودبلوم نمط التجنب المستمر للمطالب USA 2019، SEND (Special Education & Disability Needs) diploma 2024, Diploma in PDA ( Persistant Demand Avoidance 2026) وشهادات أخرى تخصصية في الطفولة المبكرة. الطبيبة البحرينية الأولى خريجة برنامج الاستشارات الوراثية - مركز الصحة الوراثية - سلطنة عمان (2018-2020)، دبلوم الطب الجيني جامعة ساوث ويلز USW 2024، Harvard Trainee 2023 on Genomic Analysis. أؤمن أن التوحد ليس عاراً ولا شيئاً يُنقص من كرامة الإنسان وأسرته، هو امتداد مختلف لما نحن عليه ويستحق أن يُفهم ويعطى فرصاً حقيقية في الحياة. التوحد لا يخيف، ولكن الجهل في التوحد وتداعياته تصنع العوائق، وهذا هو المخيف الذي أسعى لتذليله لابني ولكل رفاقه المصابين بالتوحد. الإرشاد الوراثي حق لكل إنسان على هذه المعمورة، وبإمكانه أن يغير مسار حياة الإنسان ويستطيع من خلال المعرفة المتكونه من الاستشاره الوراثية والفحوصات، يستطيع أن يأخذ قرارات حياتية أفضل متعلقة بالزواج والإنجاب والعلاج سواء كان علاجاً تقليديا وقائيا أو لإدارة الحالة أو في بعض الحالات علاجاً جينياً شافياً من المرض الوراثي ( في حال تواجده ). أنت لست لوحدك. أسعد بإرشادكم وأتمنى لكم ولمن تحبون دوام الصحة والاستقرار.

Hamdeya Ahmed Alfardi 👩 Women only

Hamdeya Ahmed Alfardi

‏Teacher

الأستاذة حمدية الفردي حاصلة على درجة البكالوريوس في الدراسات الإسلامية مع تخصص فرعي في العلوم النفسية من جامعة البحرين، وتعمل معلمة للتربية الإسلامية. تمتلك خبرة في العمل التطوعي والمبادرات المجتمعية منذ عام 2019، وأسهمت في برامج تُعنى بالصحة النفسية والتوعية المجتمعية. تسعى إلى تمكين الأفراد من خلال تقديم الدعم والإرشاد النفسي وفق أسس علمية وفي بيئة آمنة تحفظ الخصوصية وتعزز الثقة، إيمانًا منها بأن الصحة النفسية أساس جودة الحياة وبناء مجتمع أكثر وعيًا وتوازنًا.

New volunteer 🌱 Book with them
Beneficiary Reviews

Words that move the heart 💬

These real experiences are coming soon — every recovery story is an inspiration to others.

M

Ms. Afnan was incredibly professional and knowledgeable. I benefited a lot from the session, and I wish her all the best. I am very happy with this experience.

مع Afnan Zuhair Masaool

c

I am so grateful to have her talking to me. She is so nice and understanding.

مع Afnan Zuhair Masaool

ز

Today, I had an exceptional counseling session with Dr. Zainab Modan; it was an incredibly safe and comfortable space. I left with insights and was energized with new strategies and valuable practical tools, illuminating quality ideas for liberation and coping with mental stress, particularly in areas of boosting self-esteem and recovering from burnout.

مع Dr.Zainab Madan

L

Thank God, it was the best experience.

مع Safiya Hamada

H

Words fail to express the level of creativity, understanding, and ease in conveying ideas and motivating a person.

مع Safiya Hamada

Y

The session was excellent; I felt so much better after talking with her. I definitely want to book another session. Thank you so much!

مع Safiya Hamada

Policies & Terms

Beneficiary Rules & Procedures

◆ 1. This service is intended for adults (18 years and older).

◆ 2. All sessions are completely confidential and are not shared with any third party.

◆ 3. This service does not replace specialized medical or psychological care.

◆ 4. In emergencies or crises, please call 999 immediately.

◆ 5. The volunteer has the right to end the session at any time if appropriate support cannot be provided.

◆ 6. By using this service, you agree to these terms and conditions.

By using this service, you agree to all the terms mentioned above.
Sponsors

Partners Who Believe In Our Mission

Jisr: free mental health support in Bahrain

Jisr offers free mental health support in Bahrain for anyone going through a hard time who needs to be heard. If you have been thinking "I just need someone to talk to", that is exactly what Jisr was built for: a safe, confidential space to talk with a trained volunteer, with no judgment and no complicated steps. The service is for adults aged 18 and older, and it is run by the Life Pulse Volunteer Team.

What is psychological first aid?

Psychological first aid is direct emotional support in the moment you need it. It is not diagnosis or therapy. It means having someone listen carefully, help you sort through your thoughts, and point you toward a sensible next step. Jisr volunteers are trained in this kind of support and are committed to confidentiality and respect for your privacy.

How do the sessions work?

Sessions are by voice or video, whichever feels more comfortable, and take place online from wherever you are, so there is no travel and no waiting room. Sessions are private and are not recorded. We only ask for your phone number to confirm the booking and remind you of your appointment, and nobody is told that you contacted us.

How do you book?

  1. Press "Book Now" and choose the volunteer or time that suits you.
  2. Enter your basic details and your phone number.
  3. You will receive a confirmation with your session link, and you join at the scheduled time.

If you would like to read more before deciding, see how Jisr gives you someone to talk to for free.

When is Jisr right for you?

Jisr can help if you feel stressed, anxious, sad or lonely, if you have been through something difficult, or if you simply want to talk with someone who understands. You do not need to be in crisis to ask for support.

Who is behind Jisr?

Jisr is a project of the Life Pulse Volunteer Team in the Kingdom of Bahrain, run by volunteers and free of charge for everyone who uses it. Our aim is to close the distance between people who need psychological support and those with the skills and the will to offer it, and to make the first step easier for anyone living in Bahrain.

What are the limits of the service?

Jisr is not a replacement for professional psychological or medical treatment, and it is not an emergency service. If you or someone near you is in immediate danger, call 999 right away. If you need specialist care, we will help you find the right place to go.

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Your first step starts now

No registration required — just pick a time that suits you.

Book a Free Session
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