Legal

Privacy & Cookie Policy

Last updated: May 2026  ·  Compliant with Bahrain PDPL

1. Who We Are

Jisr is a mental health first-aid platform provided by LifePulse Volunteer Association (Kingdom of Bahrain). Contact: info@lifepulse.bh

2. Data We Collect

  • ◆ Name, phone, and email when booking a session.
  • ◆ Session details (date, time, provider) for coordination.
  • ◆ Ratings and comments you voluntarily provide.
  • ◆ Technical data: IP address, browser type, pages visited (for service improvement only).

3. How We Use Your Data

  • ◆ Confirming appointments and sending reminders via WhatsApp and email.
  • ◆ Coordinating with your chosen provider.
  • ◆ Improving service quality and platform development.
  • ◆ Complying with legal obligations in the Kingdom of Bahrain.

4. Confidentiality & Security

All sessions are strictly confidential. We do not share your data with any third party unless required by law. Data is stored encrypted on secured servers.

5. Cookies

  • ◆ Essential cookies: for sessions and preference memory (cannot be disabled).
  • ◆ Analytics cookies: we use Google Analytics to understand site usage (you may decline).
  • ◆ Marketing cookies: we may use advertising pixels (Meta, TikTok, Snapchat) (you may decline).
  • ◆ You can manage cookies in your browser settings at any time.

6. Data Retention

We retain your data while your account is active, for as long as necessary to provide the service, or as required by law. You may request deletion at any time.

7. Your Rights under Bahrain PDPL

  • ◆ Right of Access: request a copy of your stored data.
  • ◆ Right of Rectification: request correction of inaccurate data.
  • ◆ Right of Erasure: request deletion of your data (subject to legal obligations).
  • ◆ Right to Object: object to processing your data for marketing purposes.
  • ◆ To exercise any right: info@lifepulse.bh

8. Policy Changes

We may update this policy periodically. You will be notified of any material changes by email or a prominent notice on the site.

9. Contact Us

For any privacy or data inquiries: info@lifepulse.bh | LifePulse Volunteer Association, Kingdom of Bahrain.

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